Social Media Management
Benefits of Social media management
Social media platforms are the most essential methods
in today’s times for businesses and start-ups to connect with their customers
and to market and advertise their business. Social media platforms help boost
the sales of a business as well as propel lead generation.
Approximately three billion people worldwide are using
social media platforms every day and more than a million are logging onto their
social media accounts every month, thereby leading to an exponential growth in
user count and engagement for businesses present on these various platforms. It
is a place for all businesses, small or large, to be in order to cash in on
the benefits of social media marketing and to help the business grow and
expand.
Increases Brand Awareness
Improves Brand Loyalty
Improving brand loyalty is another one of
the benefits of social media marketing. A social media presence is not
just limited to the marketing and promotion of a business. It also allows
customers to follow and engage with the business via its presence on various
social network platforms. The social media pages act as a channel for customers
to talk about the product or the service, give their review and feedback on the
products or services. Further, customers can even tag the business on various
social media platforms and therefore create a brand image as well as display
their loyalty towards the business. Thus, social media helps improve brand
loyalty for the product or service of a business.
Increases Inbound Traffic
Another importance of social media
marketing is that it helps increase the inbound traffic towards the
business page or account. If entrepreneurs did not tap into the power of social
media marketing for their business, their customers would be limited to the
loyal customer base but with the power of social media marketing, they can
channel inbound traffic to their business. This happens by being on social
networks as it allows people of different demographics and varying search
techniques to stumble upon your page and increase your customer base across the
globe.
Helps Reach Specific Audience
One of the most vital benefits of social media
marketing is that it allows your business to reach a specific audience
easily unlike traditional marketing. If a business needs to target
professionals it can be on LinkedIn, if it needs to reach out to people at
large who can share their thoughts and opinions, they can be on Facebook or
even Instagram, if a business needs to reach out to an audience via videos it
can be on YouTube. Thus depending on the audience, the part of the world it is
in and the ways to reach them, social media marketing can be planned and used
optimally.
Targets Niche Consumers
Social media marketing helps businesses target their
niche consumers which is otherwise difficult to achieve via normal marketing or
even through Google searches. For instance, if a business is dealing in beard
hair oil, its target customers would be men with beards. Similarly, for a
cosmetic brand offering hair dying and colouring options, the target audience
would be older adults in their late 30s -early 40s and above. Social media
marketing helps businesses target their niche consumers and promote directly to
their targeted and interested audience. If if the business promotes itself via
influencers, it can choose influencers who has a higher following of the niche
audience only.
Is Cost-Effective
One of the most alluring benefits of social media marketing is that it is highly cost-effective because it does not cost anything to sign up and create an account on all or any of the popular social media platforms. Also, it costs zilch to promote your business and post on these social media networks. Even if the business decides to get social media management services like that offered by skyrocket, to handle all its social media accounts, the rate of return is much higher and advantageous to the business, therefore, making social media marketing a very cost-effective option.
Improves Search Engine Rankings
Search engine optimization (SEO) is the process of
having the appropriate and optimal keywords attached to your business and its
webpage such that whenever anyone searches for those particular keywords, your
business is one of the first few to appear on the search engine. This helps
drive traffic to the business and helps the business grow. Although social
media has no direct connection to search engine optimization, it has been
observed that improved social media presence has directly impacted the search
engine ranking for the business, positively. This can be achieved via
high-quality content that integrates the keywords using blogs, infographics,
pictures, examples and case studies etc. The greater the engagement on a page
with more ‘likes’ and ‘shares’, especially via social media influencers, the
greater the improvement in search engine rankings.
Another benefit of social media marketing is
that it leads to a higher rate of conversion of potential clients into actual
consumers. The greater visibility achieved via a social media presence,
especially an active presence through interactive posts, pictures and videos,
results in greater business opportunities thereby leading to a higher
conversion rate. The opportunity to be in a place (social media platforms)
where people share their opinions, their likes, dislikes, preferences, and
interact with their friends and families can increase the chances of the
business being mentioned, referenced, linked and thus leads to a higher rate of
conversion thanks to social media marketing.
Helps Gain Customer Insight
Social media marketing and its strategies in the form
of polls, quizzes, questionnaires, and just the general opportunity to connect
with customers and know their opinions helps gain insight into what the
customers like, dislike, what interests them and what is working in the favour
of the business and what isn’t. Thus gaining customer insight is another
beneficial importance of social media marketing. It helps businesses
plan their next marketing moves more effectively, leading to higher conversion,
greater traffic and significant growth of the business.
These are just some of the important benefits of
social media marketing for a small business and can help improve the business
in significant ways. For further in-depth knowledge and learning of social
media marketing techniques to improve the business, entrepreneurs can enlist
the marketing services offered by skyrocket.
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